At wwjl, your privacy is not a compliance formality — it is a core platform commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, and what rights you hold as a Filipino player on the wwjl platform.
This policy applies to all wwjl players and visitors in the Philippines. Questions? Contact [email protected]
1.1 wwjl is committed to protecting the personal data of all individuals who use the wwjl platform, including registered players, prospective players, and visitors to wwjl.org. This Privacy Policy has been drafted to reflect our obligations under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission of the Philippines.
1.2 This Privacy Policy applies to all personal data collected by wwjl in connection with your use of the platform — whether you access wwjl through a web browser on a mobile device in Cebu City, a desktop computer in Quezon City, or any other means of access in the Philippines.
1.3 "Personal data" in this Privacy Policy refers to any information relating to an identified or identifiable natural person — including but not limited to your name, contact details, financial information, and gaming activity data — as defined under the Data Privacy Act of 2012.
1.4 This Privacy Policy does not cover the data practices of third-party game providers, payment processors, or any other third-party services accessed through links or integrations on the wwjl platform. We encourage you to review the privacy policies of those third parties independently.
2.1 For the purposes of applicable data protection legislation, wwjl acts as the data controller in respect of the personal data you provide when using the wwjl platform at wwjl.org.
2.2 As data controller, wwjl is responsible for determining the purposes for which, and the means by which, your personal data is processed. wwjl is also responsible for ensuring that such processing is carried out in compliance with applicable Philippine data privacy law.
2.3 For all privacy-related enquiries, data subject access requests, or complaints regarding wwjl's data handling practices, please contact our Data Protection Officer at the email address provided in Section 16 of this Privacy Policy.
3.1 wwjl collects the following categories of personal data in connection with your use of the platform. We collect only what is necessary for the purposes described in this Privacy Policy and do not collect data in excess of what is proportionate to those purposes.
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC/age verification, regulatory compliance |
| Contact Data | Philippine mobile number, email address, residential address | Account management, support communication, withdrawal processing |
| Identity Document Data | Government ID type and number (PhilSys, passport, driver's licence, etc.), ID document image | KYC verification required before withdrawals; anti-fraud and regulatory compliance |
| Financial Data | GCash account number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, anti-money laundering compliance |
| Gaming Activity Data | Game sessions, wager amounts, win/loss records, game preferences, session duration | Platform operation, responsible gaming monitoring, personalisation, dispute resolution |
| Technical Data | IP address, device type, operating system, browser type, device identifiers | Platform security, fraud detection, geographic restriction enforcement |
| Usage Data | Pages visited, features used, click patterns, session timestamps | Platform improvement, user experience optimisation, analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support delivery, dispute resolution, training and quality assurance |
3.2 wwjl does not intentionally collect sensitive personal information as defined under Section 3(l) of Republic Act No. 10173 — including political opinions, religious beliefs, health records, or genetic data — unless explicitly required for legal compliance purposes and with your specific consent.
4.1 wwjl collects personal data through the following means:
4.2 You are not legally obligated to provide your personal data to wwjl. However, certain data is strictly necessary for the operation of your account — including identity data for KYC, financial data for payment processing, and contact data for support communication. Failure to provide necessary data will prevent wwjl from delivering the relevant services.
5.1 wwjl processes your personal data for the following specific purposes:
5.2 wwjl does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where strictly required by applicable law or with your explicit consent.
6.1 wwjl processes your personal data on the following legal bases under Republic Act No. 10173 and its Implementing Rules and Regulations:
7.1 wwjl does not sell, rent, or commercially exploit your personal data to third parties. We share your data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.
7.2 Service Providers: wwjl engages third-party service providers to assist in delivering platform services. These include payment processors (GCash, PayMaya, and Philippine banks), identity verification and KYC service providers, game software providers, cloud hosting and infrastructure providers, and cybersecurity services. All such providers are contractually bound to process your data only in accordance with wwjl's instructions and applicable data protection law.
7.3 Regulatory and Law Enforcement Authorities: wwjl is required by Philippine law to disclose player information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies where legally compelled to do so. Such disclosures are made to the minimum extent required by law.
7.4 Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of wwjl's business assets, your personal data may be transferred as part of that transaction. We will provide reasonable advance notice of any such transfer and of any material change to privacy practices that may result.
7.5 With Your Consent: We may share your data with third parties not described above where you have provided explicit prior consent for such sharing.
8.1 wwjl uses cookies and similar tracking technologies on the platform to enable core functionality, improve the player experience, and gather analytics data. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Essential for platform operation — session management, login authentication, security tokens | No — required for platform to function |
| Functional | Remembering your preferences — language settings, game preferences, display options | Yes — opt-in |
| Analytics | Aggregated usage statistics to understand how players interact with the platform | Yes — opt-in |
| Security & Fraud | Device fingerprinting and behavioural signals used to detect fraudulent access and protect your account | No — legitimate interest |
8.2 You may manage your cookie preferences through your browser settings or through any cookie preference tool provided on the wwjl platform. Please note that disabling strictly necessary cookies will impair or prevent the operation of the platform.
8.3 wwjl does not use cookies to serve third-party advertising to players, and no cross-site tracking cookies are placed on the wwjl platform for commercial advertising purposes.
9.1 wwjl retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
9.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents its re-identification. Where anonymisation is not reasonably practicable, data will be deleted.
10.1 wwjl implements technical and organisational measures designed to protect your personal data against accidental loss, unauthorised access, unauthorised disclosure, alteration, and destruction. These measures include:
10.2 Notwithstanding the foregoing security measures, no method of electronic data transmission or storage is completely secure. wwjl cannot guarantee the absolute security of your personal data against all possible threats.
11.1 As a data subject under Republic Act No. 10173, you are entitled to the following rights in respect of your personal data held by wwjl. You may exercise any of these rights by contacting us at the details provided in Section 16:
11.2 wwjl will respond to verified data subject requests within twenty (20) days of receipt, in accordance with the timeframes prescribed under Republic Act No. 10173. We may require identity verification before processing a request to protect against unauthorised access to your data.
11.3 If you believe that wwjl has processed your personal data in a manner that violates your rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
12.1 wwjl implements age verification procedures during the account registration and KYC process to prevent access by persons under 21 years of age. If wwjl becomes aware that personal data has been collected from a person under 21, wwjl will take immediate steps to close the associated account and delete or anonymise the personal data collected, in accordance with the procedures set out in the wwjl Terms & Conditions.
12.2 If you are a parent or guardian and believe that a person under 21 has registered an account on the wwjl platform using your or their personal data, please contact wwjl support immediately using the details in Section 16. We will investigate and take appropriate action promptly.
13.1 wwjl's primary data processing operations are conducted within the Philippines. However, certain service providers engaged by wwjl — including cloud infrastructure providers and some game software suppliers — may process data in jurisdictions outside the Philippines.
13.2 Where personal data is transferred outside the Philippines, wwjl ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012, including by implementing appropriate contractual safeguards with the receiving party (such as data processing agreements or standard contractual clauses approved by the National Privacy Commission) to ensure an equivalent level of data protection to that afforded under Philippine law.
13.3 wwjl does not transfer personal data to jurisdictions that do not provide an adequate level of data protection unless the transfer is covered by appropriate contractual safeguards as described above, or unless the transfer is required for the performance of a contract to which you are a party.
14.1 The wwjl platform integrates games and services developed and operated by third-party game providers. When you play a game provided by a third-party studio, certain gameplay data (such as game session identifiers and wager amounts) may be shared with that provider to the extent necessary for game operation, dispute resolution, and certification compliance.
14.2 Payment processing services integrated into the wwjl platform — including GCash, PayMaya, and Philippine bank transfer services — are subject to the privacy policies and data handling practices of those respective providers. wwjl is not responsible for the data processing practices of those third-party payment services.
14.3 The wwjl platform does not contain links to third-party websites. If third-party content is embedded or integrated into the platform for game delivery purposes, those third parties may collect technical data (such as IP addresses and device identifiers) independently under their own privacy practices.
15.1 wwjl reserves the right to update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance, platform services, or data processing practices. The "Last Updated" date at the top of this page will be revised whenever a change is made.
15.2 For material changes to this Privacy Policy — particularly those that may affect your rights or the manner in which your data is processed — wwjl will provide advance notice by email to your registered address or by an on-platform notification prior to the change taking effect.
15.3 Your continued use of the wwjl platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with a revised policy, you may close your account in accordance with the procedure described in the wwjl Terms & Conditions.
16.1 For any questions, concerns, or requests relating to this Privacy Policy or wwjl's processing of your personal data, please contact us through the following channels:
Data Protection Officer (DPO): wwjl Data Protection Office
Email: [email protected] (mark subject line: "Privacy / DPO Request")
Live Chat: Available 24/7 on the wwjl platform — for urgent data concerns, our Tagalog-speaking support team can escalate to the DPO immediately.
Response Time: We aim to acknowledge all privacy-related requests within 48 hours and provide a substantive response within 20 days, in line with NPC guidance.
16.2 If you are not satisfied with wwjl's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the competent supervisory authority for the enforcement of the Data Privacy Act of 2012 in the Philippines.
16.3 wwjl welcomes feedback on its privacy practices and is committed to resolving all privacy concerns promptly, transparently, and in full compliance with applicable Philippine data protection law.
The practical commitments behind the policy — what data protection looks like on the wwjl platform every day.
Every data exchange between your device and wwjl's servers uses TLS encryption as standard. Your login credentials, financial details, and gaming activity travel securely — not in plain text across the network.
Personal data within wwjl is accessed on a need-to-know basis only. Staff permissions are role-based, regularly reviewed, and audited. No employee accesses player data without a documented business reason.
wwjl's privacy practices are built to comply with the Data Privacy Act of 2012 (RA 10173) and NPC guidelines. We have a designated DPO and operate within the compliance framework applicable to Philippine-focused platforms.
wwjl does not sell player data to advertisers, data brokers, or any commercial third parties. Your personal information and gaming history are used solely to operate and improve the wwjl platform for your benefit.
You decide what marketing communications you receive from wwjl. Opt-in to bonus notifications and promotional emails — or opt out anytime with a single click. Marketing consent is always separate from platform consent.
If a data breach occurs that poses a risk to your rights, wwjl is committed to notifying affected players and the National Privacy Commission within the timeframes mandated under RA 10173 — promptly and without delay.
Your data is protected. Your privacy is respected. Your winnings arrive fast via GCash. Join over half a million Filipino players on the platform built for you.
21+ only | Philippines residents | GCash accepted | Play responsibly